TERMS OF SERVICE

Last Updated: [07.31.25]

Please read these Terms carefully before using our websites and any online services, software or apps provided by Kelgavian Forge (“Kelgavian Forge”, “we”, or “us” or “our”) that post a link to these Terms (the “Service”). The Service is operated by Kelgavian Forge, LLC. Kelgavian Forge offers this Service, including all information, tools and services available from this Service to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

These Terms of Service ("Terms") outline the agreement between you (the savvy, well-groomed, skincare-respecting user) and KELGAVIAN FORGE ("we," "us," "our"). If you browse, shop, or even pause on our site, you’re agreeing to these terms. If you’re not into rules—feel free to click away.

This site, and all associated services and digital offerings (collectively, the "Service"), are owned and operated by Kelgavian Forge. Any new features, tools, scent selectors, or fiery product launches we add to the current store will also be covered under these Terms. These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to all the terms and conditions of these Terms, then you may not access the Service. By using our Service you also consent to our practices as set forth in our Privacy Policy, available at https://kelgavianforge.com/pages/privacy-policy.

You can review the most current version of these Terms of Service at any time. We reserve the right to update, tweak, or overhaul them entirely, and if you keep using the site after that, it means you accept the changes. That’s the deal. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Service following the posting of any change(s) constitutes acceptance of the/those change(s) as to the continued usage of the Service.

These Terms are a contract that limits your rights and remedies and our liability and grants us rights from you. This includes mandatory arbitration of disputes and waiver of class actions. Read the entirety of these Terms and do not use the Service if you do not agree.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 1 – ONLINE STORE TERMS
You affirm that you're at least the age of majority in your state (or have a legal adult’s permission to be here). If you violate these terms—say, by trying to hack us, knock off our lotion formula, or otherwise play dirty—we will cut off your access. You may not use our products for any illegal activities, unethical nonsense, or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses or worms or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your right to access or use Services.

SECTION 2 – GENERAL CONDITIONS
Right to Refuse
We reserve the right to refuse service to anyone, at any time, for any reason—within the bounds of the law. If you're bringing fraud, harassment, or shady behavior into the Forge, expect the flame to go cold. Instantly.

Your Data on the Move
When you use our site or services, your content (excluding payment details) may travel across networks unencrypted to adapt to modern tech infrastructure. Translation: some data may ride the digital highway in plain clothes. But your credit card information is always encrypted, armored up with industry-standard security protocols during transfer over networks consistent with credit card industry security obligations.

Our Work. Our Craft. Our Rules.
Everything in this Forge—formulas, descriptions, images, copy—is proprietary and purpose-built. You're welcome to shop it. You’re not welcome to reproduce, duplicate, sell, exploit, or remix any portion of the Service, use the Service, or access the Service, or any content on the Service, except as expressly permitted by these Terms, or applicable Additional Terms, without express written permission by us. We forged it. We own it. Don’t steal our fire.

Just So We're Clear
Section titles are here for readability, not loopholes. Using our services means you're agreeing to everything laid out here—and in any linked policies or terms. No fine print trickery. Just straight talk from the Forge.

SECTION 3 – ACCURACY & TIMELINESS OF INFORMATION
At Kelgavian Forge, we aim to keep every product detail, price point, and stock status accurate across the board. That said, the digital realm isn’t immune to the occasional glitch in the matrix. Typos, outdated info, sold-out balms, backordered serum candles—these things can happen in the heat of a thriving Forge.

We reserve the right to correct any errors, inaccuracies, or omissions—whether related to product descriptions, pricing, promotions, availability, shipping timelines, or anything else—at any time, without prior notice, including after an order has been placed. If necessary, we may cancel orders or adjust details to reflect the correct information.

We are under no obligation to update or clarify any information on the Service or related platforms, unless legally required. The absence of a specified update or refresh date should not be interpreted as confirmation that all details are current. Past product pages or archived content may still exist—consider them historical artifacts, not current inventory or guidance.

By continuing to use our site, you acknowledge it's your responsibility to stay informed about changes. We keep the fire lit—but it’s up to you to watch the Forge.

SECTION 4 – SERVICE & PRICING MODIFICATIONS
Prices shift. Scents rotate. New lotion blends might drop without notice, and yes—your favorite serum candle could disappear without a eulogy. That’s growth, not chaos. The Forge evolves, and with it, our offerings. We’re not liable for product changes, pricing updates, temporary service suspensions, or full retirements. And we don’t owe anyone a heads-up (though we’ll probably post about it because... transparency).

If and when we roll out new tools, features, or services (trust us, we will), those too will fall under these same Terms. Same Forge. New fire. Stay ready.

SECTION 5 – AVAILABILITY, DROPS & DISCLAIMERS
All Kelgavian Forge products—including beard care, skincare, and candle-based rituals—are subject to availability. Some items are seasonal. Some are exclusive drops. Some vanish faster than a good shave and fine lines. Descriptions, pricing, and availability may shift without notice, because evolution is part of the process.

We reserve the right to:

Limit who can purchase what, how much, and when

Cancel suspicious orders or those placed by resellers

Discontinue any product at any time, no explanation required

Just because you saw it yesterday doesn’t mean it’ll be here tomorrow.

Some offerings may be available online only, and in limited quantities. Not all products or services are available in every region, at all times. Orders made through our site are considered offers—not contracts. We only accept them once we fulfill and ship. And yes, we can decline or cancel orders if something looks off (multiple addresses, reseller vibes, or payment red flags). We’ll try to notify you if that happens—assuming you didn’t enter a fake email.

We’ve made every effort to display our products as accurately as possible—including images, colors, and info—but your screen might lie. That "warm amber" serum candle you ordered? It might read "bronze" in your lighting. That’s tech, not us. Colors may vary. Vibes won’t.

We do not guarantee that every item will meet your expectations exactly, nor do we promise perfection in every line of text. We're human—just really good at what we do.

SECTION 6 – BILLING & ACCOUNT INFO
Keep your info legit. If your billing address is outdated or your card keeps bouncing, that’s on you. If anything looks fishy, we may cancel or contact you. Not personal—just business. You agree to update your account/ information PROMPTLY, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and/or contact you as needed.

SECTION 7 – THIRD-PARTY SERVICES & INTEGRATIONS

We may offer access to third-party tools, content, or services (like social plug-ins or external platforms) that we don’t own, control, or influence—collectively known as Third-Party Services. These are offered as-is and as available, without warranties, endorsements, or guarantees from Kelgavian Forge. You use them at your own discretion, and any data, behavior tracking, or privacy policies tied to them are governed by those third-party providers. We strongly recommend reviewing their terms before diving in.

If you use our Service through Apple, Android, or any other platform, you’re also subject to that platform’s terms. We’re not responsible for how they operate, and we don’t run tech support for their systems.

TERMS SPECIFIC TO APPLE USERS
If you access Kelgavian Forge via an Apple device, here’s what you need to know:

These Terms are between you and Kelgavian Forge, not Apple. Apple is only a third-party beneficiary.

Your use of our app must align with Apple’s App Store Terms of Use and any other relevant third-party agreements.

Kelagvian Forge is solely responsible for providing the app and its content—not Apple.

Apple is not obligated to provide support or maintenance for our app.

Apple offers no warranties for our app beyond what’s required by law.

If you have legal claims (product liability, compliance, consumer protection), they fall on us, not Apple.

If the app allegedly infringes on intellectual property, that’s on us—not Apple—to handle.

Apple and its subsidiaries are third-party beneficiaries of these Terms and can enforce them against you.

You agree to follow any third-party terms tied to the platform, site, or tech you're using in tandem with our Service.

Real-time data (like location or route guidance, if applicable) may not be accurate—use it at your own risk.

We use third-party tools (like Shopify and PayPal) and aren’t liable for how they work. You use them at your own discretion. Review their terms if you want the full fine print.

SECTION 8 – THIRD-PARTY LINKS
Links may lead you off-site. If you click into the wild unknown, just know we’re not responsible for what happens there. Read their policies and tread wisely.

SECTION 9 – COMMENTS, FEEDBACK & UGC
Tag us. DM us. Review us. Send fan mail. Whatever it is—you’re giving us permission to repost, share, market, and immortalize it (with or without a shoutout). We’re not obligated to respond, compensate, or give credit—but we might.

Don’t post hateful, harmful, or spammy content. We clean up our comment section faster than our customers clean up their grooming game.

SECTION 10 – PERSONAL INFORMATION & COMMUNITY CONDUCT
We protect your personal data like we protect our formulas—with intention, discretion, and a firewall hotter than our beard balm pour temp. All information submitted through our Service is handled in accordance with our Privacy Policy.

By using Kelgavian Forge’s online spaces (including forums, product reviews, comments, or any social interactions), you're stepping into the Community Forge—a space built for real connection, clean respect, and zero tolerance for chaos. These Community Usage Rules help keep that fire burning responsibly.

USER-GENERATED CONTENT (UGC)
If you post it, you must own it. Any content you upload—photos, comments, reviews—must be either:

100% your original work, or

Shared with full permission from all contributors (including photographers, friends, anyone pictured or referenced).

No stolen quotes. No swiped images. No “borrowed” content from the internet. We’re creators. You should be too.

PEOPLE IN PHOTOS
Only upload images or videos of yourself, your friends, or your dog—if you’ve got their permission. No posting strangers. No ambush photography. No creepy uploads.

CONDUCT & ETIQUETTE
We're building a strong community. Keep it clean, keep it human:

Respect opinions.

No harassment, stalking, slurs, gossip, or hate speech.

No vulgar, obscene, defamatory, or threatening content.

Absolutely no exploitation of minors or inappropriate sexual content.

If you wouldn’t say it at our product table—or to your grandma—it probably doesn’t belong here.

WHAT NOT TO DO
Don’t promote or sell your own products, services, or political campaigns.

Don’t spam, mass-message, or harvest contact info.

Don’t solicit sensitive info or pretend to be someone else.

Don’t post false, misleading, or deceptive content.

Don’t share other people’s personal details (address, SSN, medical info, etc.).

Don’t upload viruses, spyware, or anything shady that could wreck someone’s device.

PUBLIC SPACES
Community content is visible to others. Think twice before posting sensitive info. First and last names, addresses, and payment details don’t belong in public threads.

DISCLOSURE & HONESTY
If we give you a reward (like a coupon, entry, or sample) for posting something, you’re required to clearly disclose that you received something from us. Integrity matters—even in beard balm reviews.

OUR RIGHTS
If your content violates these rules, we reserve the right to remove it, reject it, or take further action as needed. We may ask you to prove you have permission for what you post. If you can’t, your content may be pulled. We won’t hesitate to protect this space—but we also won’t micromanage what the law doesn’t require.]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Kelgavian Forge, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kelgavian Forge and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 11 – ERRORS & OMISSIONS
Sometimes we miss a detail. Sometimes it’s a shipping fee typo. If anything is off, we reserve the right to fix it—including after your order is placed. No hard feelings.

SECTION 12 – PROHIBITED USES
Don’t use our site or products for anything illegal, abusive, or shady. No malware. No impersonations. No hate speech. If you cross the line, we’ll boot you.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY
Our products are formulated with care, intention, and high-quality ingredients. But we don’t promise to solve all your life problems, clear your pores with divine intervention, or give your beard divine wisdom.

Use as directed. Patch test your skincare. Don’t set your tallow lotion on fire. And if you mess up, we’re not liable for your epic fail.

SECTION 14 – INDEMNIFICATION
If you do something that causes us legal grief, you agree to cover our backs (and costs). Simple.

SECTION 15 – SEVERABILITY
If any part of these Terms becomes unenforceable, the rest stays strong. One broken candle doesn’t ruin the whole mood.

SECTION 16 – TERMINATION
We can revoke your access anytime if you breach these Terms. You can also walk away anytime. But once you’ve felt the glow...you’ll be back.

SECTION 17 – ENTIRE AGREEMENT
These Terms (plus our Privacy Policy and Refund Policy) make up the whole agreement between you and Kelgavian Forge. No backdoor deals, no secret handshakes.

SECTION 18 – GOVERNING LAW
This agreement is governed by U.S. law and the laws of the state of [Insert State]. Any disputes will be handled in that jurisdiction.

SECTION 19 – CHANGES TO TERMS
We update our terms as needed. When we do, we’ll update the date. Keep checking back. Continued use = you agree to the new version.

Last Updated: 08.18.25

Welcome to Kelgavian Forge—where grooming and skincare becomes ritual and every jar, bottle, or wick we ship is a statement. These Terms of Service ("Terms") outline the agreement between you (aka the savvy, sharp user) and KELGAVIAN FORGE ("we," "us," "our"). If you browse, shop, or even hover near our site, you’re agreeing to these terms. If you disagree, step away and we’ll call it even.

This site, and all associated services and digital offerings (collectively, the "Service"), are owned and operated by Kelgavian Forge, LLC. Any new features, tools, scent selectors, or fiery product launches we add to the current store will also be covered under these Terms.

SECTION 1 – ONLINE STORE TERMS

You affirm that you're at least the age of majority in your state (or have a legal adult’s permission to be here). Don’t use our products for illegal activities, unethical shenanigans, or weird science experiments.

If you violate these terms—say, by trying to hack us, copy our formulas, or otherwise play dirty—we will terminate your access faster than you can say "checkout."

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. Rude behavior, fraud, or any form of online nonsense will get you blocked faster than a troll in our (or your) DMs.

All non-credit-card content you share may be transferred across networks unencrypted—so don’t post sensitive info where it doesn’t belong. Credit card info, however, is always encrypted like it’s guarding the Holy Grail.

SECTION 3 – ACCURACY & TIMELINESS

We strive to keep our info current, correct, and clean. But we’re human (legendary humans, but still). Typos, pricing errors, or inaccurate stock updates can occur. We reserve the right to correct or cancel anything as needed.

Historical info on the site (like an old collection drop) is not current and is for reference only. Don’t use outdated details to make purchasing decisions.

SECTION 4 – MODIFICATIONS & PRICING

We change prices. We drop new products. We discontinue old ones. It’s business. We don’t have to explain it—but let’s be honest, we probably will on Instagram.

We are not liable for changes, suspensions, or discontinuations of the Service. Sales, product availability, and offers can change without notice.

SECTION 5 – PRODUCTS & SERVICES

Some products are exclusive to our site and come in limited quantities. Descriptions and pricing may change without notice.

We reserve the right to:

Limit sales to anyone, anywhere.
Cancel sketchy orders.
Change or discontinue products without apology.

We make every effort to display products and colors accurately, but screens vary. If your screen shows teal and it’s really charcoal, that’s on your settings—not us.

SECTION 6 – BILLING & ACCOUNT INFO

Provide real, current, and complete information at checkout. If your credit card’s expired or your address is your ex’s, your order may not make it.

We may cancel orders for reasons including duplicate info, high-volume buying, or reseller behavior. We’re not into scalpers—unless it’s a Viking reference.

SECTION 7 – THIRD-PARTY SERVICES

We may use third-party tools or services (like Shopify, payment gateways, etc.). They operate under their own terms, and we’re not liable for anything they do—or don’t do.

Using a third-party service via our site is at your own discretion and risk. We recommend reading their policies before diving in.

SECTION 8 – THIRD-PARTY LINKS

If you click on third-party links, know that you're leaving the Kelgavian Forge kingdom. We aren’t responsible for what happens on those other sites, so tread carefully and read their terms.

We don’t endorse them, vouch for them, or offer support for what they do. That’s between you and them.

SECTION 9 – COMMENTS, FEEDBACK & UGC

If you submit reviews, tag us in photos, or share ideas with us, you grant us full rights to use, share, repost, or promote it in any format. That includes your testimonials, jokes, memes, and product shout-outs.

We’re not obligated to compensate, credit, or respond—but we might, especially if it's legendary.

Don’t post anything illegal, harassing, vulgar, or misleading. We reserve the right to remove anything we find off-brand, offensive, or just plain tacky.

SECTION 10 – PERSONAL INFORMATION

We respect your privacy. Your data submission is governed by our Privacy Policy [LINK TO PRIVACY POLICY]. Check it out—it’s not boring, we promise.

SECTION 11 – ERRORS & OMISSIONS

Sometimes things slip through. We might accidentally mislabel a product, understate a discount, or forget to mention a shipping delay. We reserve the right to correct any errors and to cancel or refuse orders if needed.

SECTION 12 – PROHIBITED USES

Don’t use our site or products to:

Commit crimes
Violate laws
Harass or abuse others
Upload malware
Pretend you’re us (or someone else)
Spam, scrape, or scam

Violations will be handled swiftly and permanently.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

Our products are crafted with intention and care, but they are sold "as is." We don’t guarantee perfect skin, eternal youth, or beard immortality.

We are not liable for any direct, indirect, or cosmic damages resulting from your use (or misuse) of our site or products. Basically: use responsibly.

SECTION 14 – INDEMNIFICATION

You agree to hold us harmless from any claim, loss, or damage arising from your breach of these Terms. Legal drama? You’re covering it.

SECTION 15 – SEVERABILITY

If any part of these Terms is found unenforceable, the rest remains in full force. Think of it like trimming split ends—it only makes the whole thing stronger.

SECTION 16 – TERMINATION

We reserve the right to terminate your access at any time if you violate these Terms. All obligations prior to termination survive. You can also terminate by simply not using our Services anymore—but we’ll miss you.

SECTION 17 – ENTIRE AGREEMENT

This agreement (plus our Privacy Policy and any posted rules) forms the entire understanding between us. No backroom deals, secret handshakes, or implied understandings apply.

SECTION 18 – GOVERNING LAW

These Terms are governed by U.S. law and the laws of the state of each state, territory. Any disputes will be handled in that jurisdiction.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. It’s your responsibility to review them occasionally. If you're still shopping after an update, that means you accept the new terms. Easy.

SECTION 20 – CONTACT INFO

For questions, concerns, or just a compliment related to: KELGAVIAN FORGE
Email: support@kelgavianforge.com
PO Box 5031, Lakeland, FL 33860

Welcome to Kelgavian Forge

Where skincare, beard care, and body rituals are forged into legacy. This isn’t just a brand—it’s a movement grounded in precision, performance, and unapologetic identity.

Whether you’re oiling the beard, hydrating the skin, or igniting a serum candle to unlock full-body radiance—you're not just showing up. You're showing out.

This isn’t self-care.
This is legacy care.

Now gear up. The Forge awaits.